Privacy Policy
Last updated: March 2026
1. Who We Are
Casa Samaya is a boutique beachfront hotel located at Kanakamage Watha, Weligama By Pass Rd, Weligama 81700, Sri Lanka. We operate the website casasamaya.com and are committed to protecting your personal data.
2. Information We Collect
We collect the following types of personal information:
- Booking information: name, email address, phone number, dates of stay, and payment details when you make a reservation through our booking partner (IPMS247).
- Contact information: name, email, and message content when you reach out via our contact form, email, or WhatsApp.
- Analytics data: anonymized browsing data collected through Google Analytics (GA4) and Google Tag Manager, including pages visited, time on site, device type, and approximate location.
- Wellness bookings: name, email, preferred date and time for yoga or spa treatments booked through our website.
3. How We Use Your Information
- To process and manage your hotel, restaurant, or spa reservations.
- To respond to your inquiries and provide customer support.
- To improve our website and services based on anonymized usage data.
- To send booking confirmations and relevant stay information.
4. Cookies and Tracking
Our website uses the following tracking technologies:
- Google Ads (AW-11062522636): measures ad conversions and helps us understand how visitors interact with our site.
You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.
5. Third-Party Services
We share personal data with the following third parties solely for the purpose of providing our services:
- IPMS247: our booking engine provider, which processes reservation data.
- Google: analytics and tag management services.
- WhatsApp (Meta): when you contact us via WhatsApp.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, typically for the duration of your stay and up to 24 months after your last interaction with us.
7. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate data.
- Request deletion of your personal data.
- Withdraw consent for marketing communications.
To exercise any of these rights, please contact us at welcome@casasamaya.com.
8. Contact
For any questions about this privacy policy, please contact:
Casa Samaya
Kanakamage Watha, Weligama By Pass Rd
Weligama 81700, Sri Lanka
Email: welcome@casasamaya.com
WhatsApp: +94 77 339 5212
